ORDERS, SHIPPING & RETURNS
Order Fullfilment
We aim to provide the highest quality product available. We build to order. This process can take from 4 to 6 weeks to deliver to your door. We ask for patience as we build our business so that we can provide you with the best agility products available.
SHIPPING INFORMATION
We pride ourselves on efficient shipping to ensure your dog agility equipment reaches you in top condition. Our shipping methods are designed to be reliable and cost-effective. We aim to provide transparent information about packaging and shipping costs to build trust and satisfaction among our customers.If you have any specific shipping preferences or questions, please feel free to reach out to our team. We are dedicated to making sure your order is handled with care and delivered promptly.
EQUIPMENT RETURN & EXCHANGE
We are dedicated to delivering top-quality products to our customers. Should any equipment arrive with flaws or fail to meet your expectations, we will gladly arrange a replacement. If the product was ordered due to an error on the customer's part, it can be exchanged or refunded. Return shipping may be at customer's expense.